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Collection Notice

Your Privacy
We may collect personal information such as your name, address, contact details and information to identify you, primarily for the purpose of and incidental to selling and promoting our products and services to you in a secure way.
We collect personal information directly from you.
We may also use your personal information to consider any requests you make of us, for the purpose of promoting our products and services, for research and analytical purposes, to perform administrative functions, and to comply with our legal obligations.
If you do not provide this information in whole or in part, we may not be able to provide you with the services you require.
We will treat any information that you give us as confidential within Woolworths Flowers and its parent company Woolworths Group Limited. However, Woolworths Flowers may pass this information onto persons, companies or other entities who perform functions or services on our behalf, such as our flower vendors, delivery companies, IT services, mailing functions, call centre, gateway providers, organisations that assist us to check for or prevent unauthorised or fraudulent transactions, or where otherwise required by law. Some of those companies we may disclose personal information to may be located overseas in countries including New Zealand, India, the United Kingdom and the United States. We will request that any organisation to which your personal information is disclosed also treats the information as confidential.
Our Privacy Policy contains information about how you can seek access to or correct the personal information we hold about you, and how you can complain about a breach of privacy.
If you have an enquiry about privacy, you can contact us by email at or by telephone on 1300 908 631. Our lines are open Monday to Friday 8:00am to 5:00pm (AEST). Alternatively, you can write to the Privacy Officer – Woolworths Group Limited, PO Box 8000, Baulkham Hills NSW 2153.

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What is NSW metro?

On occasion we refer to delivery/availability/eligibility within the Greater Sydney Metro area. For our purposes, this is defined as an area bordered by the following: Palm Beach (Northern Beaches), Richmond (North West), Penrith (West), Campbelltown (South West), Heathcote (South).